In contrast to basic Refund functionality delivered by core Sylius bundles, Refund Plugin offers much wider range of possibilities and business scenarios.
Once an Order is paid, an Administrator is able to access Refunds section of a given Order and perform a Refund of chosen items or shipments. What's more, if a more detailed scenario occurs, an Administrator is able to refund an item partially.
From Administrator's point of view, every Refund request results in creating two entities: